Privacy Policy

1. Information We Collect

We collect information to provide better services to our clients. The types of information we collect include:

• Personal Information: When you fill out our "Contact Us" or "Get a Quote" forms, we ask for personal details such as your Name, Email Address, Company Name, and Budget requirements.
• Log Files: Like most websites, we use log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website content.
• Understand and analyze how you use our website.
• Communicate with you regarding project inquiries, quotes, and customer service.
• Send you emails regarding updates to your project or technical support.

3. Cookies and Web Beacons

Decodeinfy uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Who Else Handles Your Information

We do not sell your information and we do not run advertising on this site. A small number of companies process it on our behalf because the site could not work otherwise. This is the complete list:

• Cloudflare — hosts this website and runs the "verify you are human" check on our forms. Sees your IP address and the pages you request.
• Resend — delivers your enquiry to our inbox. Sees what you typed into the form: your name, email address, phone number if you gave one, and your message.
• Hostinger — provides the mailbox your enquiry arrives in.
• Google Analytics and Tag Manager — tells us which pages get read. Only runs if you accept analytics cookies, and nothing is set before you choose.

Each of them has its own privacy policy, and each is bound to use your information only to provide the service to us. Your enquiry is not passed to anyone beyond this list.

5. How Long We Keep It

An enquiry lives in our email inbox. If it becomes a project, we keep it for as long as we work together and for the period our tax obligations require afterwards. If it does not, you are welcome to ask us to delete it and we will.

6. Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Your Data Protection Rights (GDPR)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Email: hello@decodeinfy.in
Phone: +91 82402 68735
Website: www.decodeinfy.in